Swiss Digital Income AG

Privacy Policy

Swiss Digital Income AG, located at Bahnhofstrasse 12, Zurich, Zurich, 8001, Switzerland, is committed to protecting the privacy of individuals who visit our site or use this service. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you interact with our online platform.

1. Information We Collect

We collect various types of information in connection with your use of our service. This may include:

  • Personal Identification Information: Such as your name, email address, phone address, and similar contact data when you provide it to us directly, for example, by filling out forms on our site, registering for an account, subscribing to newsletters, or contacting us.
  • Usage Data: Information about how you access and use the service. This usage data may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Technical Data: Information about the device and technical capabilities you use to access our site, which may include hardware type, operating system, browser type, unique device identifiers, mobile network information and software data.
  • Transactional Data: Details about services you have purchased from us.

We collect this information directly from you when you provide it, and automatically as you navigate through our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our service.
  • To improve, personalize, and expand our service.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To process your transactions and manage your service requests.
  • To send you information, including technical notices, updates, security alerts, and support messages.
  • To send you marketing and promotional communications that may be of interest to you (where you have consented or where permitted by law).
  • To monitor the usage of our service.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations and enforce our terms and conditions.

Our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We will process your data:

  • Where we need to perform a contract with you.
  • Where we have your consent to do so.
  • Where the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).
  • Where we have a legal obligation to collect or process your data.

3. Sharing Your Information

We may share your information with third parties in limited circumstances:

  • Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are required to protect your data and are prohibited from using it for their own promotional purposes.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred.
  • Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal data to third parties.

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and that no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information, such as using Standard Contractual Clauses where applicable.

4. Data Security

We implement appropriate technical and organisational measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure ('right to be forgotten'): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent at any time where processing is based on consent.

If you make a request under these rights, we have one month to respond to you. To exercise any of these rights, please contact us using the address provided below.

You also have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable law.

7. Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service is not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us using the address provided below. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

By mail:
Swiss Digital Income AG
Bahnhofstrasse 12
Zurich, Zurich, 8001
Switzerland